Your questions answered

We believe in transparency and want to make sure you have all the information you need. Below, you will find answers to the questions we hear most often. If you don't find what you are looking for, please do not hesitate to contact us directly.

Frequently asked questions

At Preston And Eli Powersports, we are committed to providing exceptional service and building lasting relationships with our customers. Our journey began with a passion for powersports, and that passion drives everything we do. We prioritize quality, integrity, and personal attention to ensure your experience is second to none.

Are you experienced or can I trust you?
Absolutely! With years of dedicated experience in powersports mechanics, Preston And Eli Powersports is committed to delivering reliable and high-quality service. Our team is passionate about powersports, and we treat every vehicle with the utmost care and expertise. You can trust us to get the job done right, ensuring your ride is safe and performing at its best.

What types of powersports vehicles do you service?
We specialize in a wide range of powersports vehicles, including ATVs, UTVs, motorcycles, dirt bikes, and more. If it has an engine and takes you off-road or on an adventure, chances are we can help!

Where are you located?
Preston And Eli Powersports is proudly located in Danville, West Virginia, United States. We serve customers from our local community and surrounding areas. Visit our contact page for detailed directions.

Do you offer emergency repair services?
While we primarily operate by appointment to ensure dedicated service, we understand that emergencies happen. Please call us at [[phonenumber]] to discuss your situation, and we will do our best to accommodate you.

What is your typical turnaround time for repairs?
Turnaround times can vary depending on the complexity of the repair and the availability of parts. We always strive to complete services efficiently without compromising quality. We will provide you with an estimated timeframe when you bring your vehicle in for assessment.

Do you use genuine or aftermarket parts?
We primarily use genuine manufacturer parts to ensure the highest quality and compatibility. However, upon request and discussion, we can also source high-quality aftermarket parts if they better suit your needs or budget, always prioritizing safety and performance.

How can I get a quote for a service?
For an accurate quote, we recommend bringing your vehicle in for an assessment. You can also call us at [[phonenumber]] or send an email to [[email]] with details about your vehicle and the service you require, and we will get back to you.

Can I schedule an appointment online?
Currently, the best way to schedule an appointment is by calling us directly at [[phonenumber]] or sending an email to [[email]]. We are working on adding an online scheduling option soon!

Still have questions? Reach out!

We are always here to help. If you did not find the answer you were looking for, or if you simply want to chat about your powersports needs, our friendly team is ready to assist. Contact us today!